Frequently Asked Questions
How should I care for my enamel mug?
Our enamel mugs are durable and easy to care for. Hand wash with warm soapy water and dry immediately to maintain the finish. Avoid abrasive scrubbers and dishwashers, as these can damage the enamel coating. For stubborn stains, soak in warm water with baking soda.
What are the size and capacity details?
Our standard enamel mug holds 12 oz (350ml) of liquid. The mug measures approximately 3.5 inches in height and 3 inches in diameter. It's the perfect size for coffee, tea, or hot chocolate, and fits comfortably in most cup holders.
What is the shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 5-7 business days, while expedited shipping is available for 2-3 business day delivery. International orders may take 10-15 business days depending on your location. You'll receive a tracking number once your order ships.
Is the enamel coating safe for food and beverages?
Yes, our enamel mugs are made with food-safe enamel coating that meets international safety standards. The enamel is non-toxic and safe for hot and cold beverages. We recommend avoiding prolonged contact with acidic liquids, as these may affect the enamel over time.
Can I customize or personalize my mug?
We offer personalization options for bulk orders of 10 or more mugs. For custom designs, logos, or text, please contact our customer service team at support@uniqwan.com with your specifications. Custom orders typically require 2-3 weeks for production and delivery.